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Typically, disruption in the workplace is counterintuitive to productivity. But in terms of creating innovative ways to manage people, processes and technology, the concept of “disruption” isn’t such a bad thing for the construction industry. Change is stirring whether contractors are ready for it or not, and firms that have adopted new ways of managing scheduling and workflows are seeing stellar results—earning the accolades of repeat projects for key clients, as well as happy project partners.

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IIn nearly every industry, improving customer satisfaction is a key priority. But today’s customers are demanding more than ever, which makes exceeding their expectations an ever-present challenge. For construction business owners and equipment providers, this challenge is amplified due to a variety of moving parts, such as managing remote fleets and heavy equipment, worker safety and strict project timelines.

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By benchmarking performance against set targets, assessing performance and evaluating success becomes easy. It also helps to close gaps and plan for improvements. Effective performance management involves developing measures and indicators, evaluating existing methods and procedures, improving quality, and implementing changes. Results found through different measures provide inputs to manage performance and lead to continuous improvement and better estimating, which makes it possible to win more bids.

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With the labor shortage upon us and the economy beginning to recover from the recession, workforce development is a huge topic of conversation in the construction industry. Following are a few ways contractors can deal with growth and the exodus of the baby boomer generation from the trades.

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Adopting a state or local building codes based on the most recent edition of model building codes is important for a variety of reasons, most importantly to assure life safety. However, simply adopting the most recent code local code may not be enough. Jurisdictions must also appropriately modify or otherwise amend the model codes to assure they reflect the needs of the region.

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