Construction business owners have a tough job. They need to make money, but they also need to record, track and bill for dozens of moving parts: traveling field workers, parts and inventory, evolving tasks and moving jobs.
It can be a nightmare just getting an accurate bill to the customer in a reasonable time. Here are two tips construction business owners can use to get their bills organized and sent to customers on time.
- Track worker time using mobile time sheet software: Equip field workers with a mobile app that allows them to track hours worked and keep track of their status and location at a given time. When field workers document time spent on the job through a mobile app, managers eliminate the blind spots in the organization because authorized users have instant access to worker hours, status and field notes. It allows managers in the back office to know where their workforce is, what they’re doing, how long they’ll be there and how to make improvements.
Most importantly, mobile time tracking provides an integrated process to document and bill for time and labor. With a mobile field service management app, time tracking syncs with billing in the back office so organizations get a complete bill of services to the customer ASAP.
- Track tasks by splitting jobs into individual segments: Each task performed on the construction site has important ramifications for customer satisfaction and the overall health of the operation. Improve business intelligence and performance without sacrificing efficiency by tracking work tasks in the field. Then, once the tasks are organized in one central location, it’s simple to add them to the invoice and send the bill to the customer on time.
Organize Large Work Orders With a Service Bill of Materials
Construction projects are almost always lengthy and involved processes. Managers need to schedule plenty of workers, get the right parts and equipment to the jobsite and establish an organized view all the tasks involved. Time and task tracking tools streamline the processes of scheduling the right team of workers and getting the right bill out to the customer fast.
As an additional organizational tool, construction businesses can map out a project’s success ahead of time using a service bill of materials (SBOM) to book technicians, equipment, parts, hours, etc. Configure how many workers are needed, with which parts, for how many hours and for which tasks with the SBOM.
SBOMs record and organize project details like tasks performed, materials and equipment used, etc., then send it to each technician’s mobile application. When the tech accepts the order, tracks hours worked and parts used and takes notes on the job site, the SBOM stores that information so it’s clear what to charge at the end of the billing cycle.
Some examples of segment details technicians and managers can use in an SBOM include:
- technicians skills used on specific tasks;
- tools and parts used for each task;
- number of hours each tech spends on each task;
- project forms needed to complete each task; and
- steps required for each task.
Improve Billing to Invest Time Wisely
No one wants to be burning the midnight oil reentering data and figuring out specifics in order to get a bill out the door by a specific deadline. By managing all fieldwork in one system, construction business owners can focus on making new sales or innovating in their industry rather than wasting hours determining billing information and arguing with customers if it’s incorrect.